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Frequently Asked Questions

Why choose Silk Tresses?

Silk Tresses is a mother-daughter owned company that is committed to providing the best customer service and quality hair in the business.

What is the quality of Silk Tresses Hair?

Our hair is grade AAAAAAAA Virgin Brazilian hair.

How many ounces come in one bundle?

3.5oz of hair will be included in each bundle.

How many bundles do I need for a full sew-in?

If ordering 12”-16” needs 2 bundles 18”-24” needs 3 bundles 24”-30” needs 3 to 4 bundles.

How is length measured?

The length of our hair is measured from when the hair is pulled straight. For example, take a section of the hair and pull it straight then measure the length of the hair.

How long does Silk Tresses Hair last?

Silk Tresses virgin hair will last at least one year with the proper care. Many people are able to get years out of their extensions and with our quality hair you can, too.

Can I swim in my Silk Tresses Hair Extensions?

Yes, you can swim in your hair extensions, we suggest braiding the hair or putting it in a ponytail to avoid tangling while in water. We also recommend washing immediately and deep conditioning the hair as chlorine is very damaging to hair.

What color does Silk Tresses come in?

The hair comes in the originally state of the donors hair. Which is normally closest to a 1B. Remember hair can be colored to your liking.

What is a Closure?

Closures are placed in the “horseshoe” area at the top of a weave to close off the style. It allows the individual to wear a full weave, with none of their natural hair left out, yet provides the illusion of a scalp. There are silk base and swiss lace closures. Both can be completely sewn into place, partially sewn or clipped into place and the lace front attached with adhesives. Silk closures are made to look like natural skin without the need for any after-purchase adjustments. The silk can be easily tinted to match the wearer’s skin tone. Swiss lace closures are comparable to the base of a lace wig. During installation of a swiss lace closure the addition of a flesh colored piece of fabric, will aid in creating the illusion of a scalp.

How long does it take for my order to be processed?

Please allow 3-4 days for processing of all orders. Orders generally take about 3 days processing depending on order volume.

Do you offer Refund or Exchanges?

For health and safety reasons, there is no refund or exchanges. If a item is defective, please email and contact us and we will be more thank happy to assist you. For merchandise we will accept exchanges within 5 days of your delivery. All Sale orders are FINAL.

Weft Disclaimer

Sewing through the wefts will cause the wefts to loosen, unravel, and shed. To keep your wefts in good condition and reusable, we suggest sewing around the wefts. In addition, we also suggest putting a drop of weft sealer on each end of the cut wefts to help prevent shedding